Refund Policy

Last updated: June 22, 2026

We want you to be happy with ToolsPow. Here's how refunds work for our paid features.

Premium subscription

• You can cancel your Premium subscription at any time from /user/billing. Cancellation stops the next renewal — you keep Premium until the end of the current billing period.
• We do not automatically pro-rate refunds for unused days of the current period.
• If your subscription renewed in the last 7 days and you haven't used the Premium-only features in that period (no URL uploads, no Premium-quota tool runs), email info@toolspow.com with your account email and we'll refund the renewal in full.
• We refund to the original payment method via Stripe. Allow 5–10 business days for the refund to appear.

Token packs (one-time purchases)

• Token packs are non-refundable once the tokens are credited to your account, because tokens are immediately usable.
• Exception: if your purchase failed to credit (Stripe charged you but no tokens appeared after 1 hour), email info@toolspow.com and we'll either credit the tokens manually or refund the charge.
• Tokens never expire, so a "I bought too many" mistake isn't a refund situation — they sit there until you use them.

Mistakes, double charges, or fraud

If you see an unexpected charge from Devglaze LLC on your statement, contact info@toolspow.com with the transaction ID and we'll investigate within 3 business days.

For chargebacks or disputes, please contact us before opening a dispute with your bank — we'll resolve issues faster directly than through the chargeback process.

How to request a refund

1. Email info@toolspow.com from the email address on the account
2. Include the Stripe charge ID (visible on your card statement or in /user/billing)
3. Briefly explain the reason

We respond within 3 business days and process approved refunds within 5–10 business days.

Statutory rights

Nothing in this policy limits your statutory rights as a consumer in your jurisdiction.

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Need help? info@toolspow.com or contact form.